:root{color-scheme:light;--blue:#003f77;--blue-2:#0067b1;--blue-3:#e8f4fb;--yellow:#ffd000;--ink:#132b43;--muted:#5d6f7e;--line:#d7e3ec;--bg:#f3f8fb;--white:#fff;--green:#0b7656;--red:#af302f;--shadow:0 16px 38px rgba(0,63,119,.08);font-family:"Cera Pro","Avenir Next","Century Gothic","Segoe UI",Arial,sans-serif}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{min-width:320px;margin:0;background:var(--bg);color:var(--ink);font-size:16px;line-height:1.45}button,input,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}a{color:var(--blue-2)}[hidden]{display:none!important}:focus-visible{outline:3px solid var(--yellow);outline-offset:3px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.skip-link{position:absolute;z-index:20;top:-60px;left:1rem;padding:.7rem 1rem;background:var(--blue);color:#fff}.skip-link:focus{top:1rem}
.site-header{height:78px;background:#fff;border-bottom:1px solid var(--line)}.header-inner{width:min(1160px,calc(100% - 40px));height:100%;margin:auto;display:flex;justify-content:space-between;align-items:center;gap:1.5rem}.brand{display:flex;align-items:center;gap:1rem;color:var(--blue);text-decoration:none;white-space:nowrap}.brand img{width:210px;max-height:52px;object-fit:contain}.brand-divider{width:1px;height:32px;background:#bdcfdb}.brand-name{font-weight:800;font-size:1.04rem}.header-context{display:flex;align-items:center;gap:.5rem;color:var(--blue);font-size:.84rem;font-weight:700}.context-dot{width:8px;height:8px;border-radius:50%;background:var(--yellow);box-shadow:0 0 0 4px #fff4be}
.page-shell{width:min(1100px,calc(100% - 40px));margin:0 auto;min-height:calc(100dvh - 128px);display:flex;flex-direction:column}.intro{position:relative;display:flex;justify-content:space-between;align-items:center;gap:2rem;padding:23px 8px 15px;overflow:hidden}.eyebrow,.step-label{margin:0 0 .25rem;color:var(--blue-2);font-size:.72rem;font-weight:900;letter-spacing:.13em;text-transform:uppercase}.intro h1{margin:0;color:var(--blue);font-size:clamp(2rem,3.4vw,3rem);line-height:1.13;letter-spacing:-.035em}.intro-copy{margin:.45rem 0 0;color:var(--muted);font-size:1.04rem}.intro-aside{position:relative;flex:0 0 140px;height:94px}.intro-aside svg{position:absolute;right:34px;top:14px;width:86px;height:86px;filter:drop-shadow(0 5px 8px rgba(0,63,119,.1))}.intro-circle{position:absolute;display:block;border-radius:50%}.intro-circle-large{width:104px;height:104px;right:4px;top:2px;background:#dfeff9}.intro-circle-small{width:31px;height:31px;right:98px;top:3px;background:#ffdc42}
.progress{margin:0 0 14px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 4px 12px rgba(0,63,119,.04)}.progress ol{list-style:none;margin:0;padding:11px 16px;display:grid;grid-template-columns:repeat(3,1fr)}.progress li{position:relative;display:flex;justify-content:center;align-items:center;gap:.65rem;color:#73869a;font-size:.88rem}.progress li:not(:last-child):after{content:"";position:absolute;right:-12%;width:24%;height:2px;background:#d7e4ee}.progress li span{display:grid;place-items:center;width:29px;height:29px;border:2px solid #d4e1eb;border-radius:50%;font-size:.76rem;font-weight:800}.progress li.active{color:var(--blue)}.progress li.active span{background:var(--yellow);border-color:var(--yellow);color:var(--blue)}.progress li.done span{background:var(--blue);border-color:var(--blue);color:#fff}.progress b{font-weight:800}
.panel{flex:1;min-height:0;background:#fff;border:1px solid var(--line);border-radius:24px;box-shadow:var(--shadow);padding:27px 34px;display:flex;flex-direction:column}.panel-heading{display:flex;justify-content:space-between;gap:1.5rem;align-items:flex-start;margin-bottom:22px}.panel-heading h2,.ticket-top h2{font-size:clamp(1.5rem,2.5vw,2rem);letter-spacing:-.025em;line-height:1.2;color:var(--blue);margin:.1rem 0 .35rem}.panel-heading p:not(.step-label){margin:0;color:var(--muted)}.heading-icon{width:52px;height:52px;border-radius:15px;background:#e9f4fb;display:grid;place-items:center;flex:none}.heading-icon svg{width:26px;height:26px;fill:none;stroke:var(--blue-2);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.panel form{display:flex;flex:1;flex-direction:column}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px 20px}.form-grid label{display:flex;flex-direction:column;gap:5px;color:#24405a;font-size:.84rem;font-weight:800}.form-grid label>span{color:#ba2c20}.form-grid small{color:var(--muted);font-size:.77rem;font-weight:500}.form-grid input,.form-grid select,.site-toolbar input,.site-toolbar select{width:100%;min-height:43px;border:1.5px solid #b9cddd;border-radius:10px;padding:9px 12px;background:#fff;color:var(--ink);outline:none}.form-grid input:focus,.form-grid select:focus,.site-toolbar input:focus,.site-toolbar select:focus{border-color:var(--blue-2);box-shadow:0 0 0 3px rgba(0,103,177,.12)}.form-grid input:user-invalid,.form-grid select:user-invalid{border-color:var(--red)}.consent-row{margin-top:17px;padding:12px 14px;border:1px solid var(--line);border-radius:11px;display:flex;gap:10px;align-items:flex-start;color:#364f65;font-size:.82rem;background:#f8fbfd}.consent-row input{flex:none;accent-color:var(--blue-2);width:18px;height:18px;margin:1px 0 0}.consent-row a{font-weight:700}.panel-actions{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:auto;padding-top:18px;border-top:1px solid var(--line)}.panel-actions>span{color:var(--muted);font-size:.79rem}.button{min-height:43px;border-radius:10px;padding:9px 17px;display:inline-flex;align-items:center;justify-content:center;gap:.55rem;text-align:center;font-weight:800;text-decoration:none;border:1.5px solid transparent;transition:transform .16s,background .16s,border-color .16s}.button:not(:disabled):hover{transform:translateY(-1px)}.button svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.button.primary{background:var(--blue-2);color:#fff;box-shadow:0 7px 14px rgba(0,103,177,.16)}.button.primary:not(:disabled):hover{background:var(--blue)}.button.secondary{background:#fff;color:var(--blue);border-color:#a7c3d7}.button.secondary:not(:disabled):hover{background:#eff7fc}.button.quiet{background:transparent;color:var(--blue);padding-left:5px;padding-right:5px}.button.quiet:hover{text-decoration:underline}.button.danger{color:var(--red)}.button.danger-filled{background:var(--red);color:#fff}.alert{padding:10px 15px;margin:0 0 12px;border:1px solid #efc1c1;border-radius:10px;background:#fff3f1;color:#8c261e;font-size:.88rem;font-weight:600}
.site-toolbar{display:grid;grid-template-columns:auto minmax(180px,1fr) auto;gap:10px;margin:-4px 0 7px}.site-toolbar .button{white-space:nowrap;min-height:42px}.search-wrap{position:relative}.search-wrap svg{position:absolute;top:12px;left:12px;width:18px;height:18px;fill:none;stroke:#668097;stroke-width:2;stroke-linecap:round}.site-toolbar input{padding-left:38px}.sort-wrap select{min-width:152px}.sites-list{flex:1;min-height:200px;max-height:min(49dvh,500px);overflow-y:auto;scrollbar-color:#bfd4e4 transparent;padding:2px 6px 3px 1px}.site-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;padding:15px 17px;margin:0 0 10px;border:1.5px solid var(--line);border-radius:15px;background:#fff;transition:border-color .16s,box-shadow .16s}.site-card:hover{border-color:#91bfd9}.site-card.selected{border-color:var(--blue-2);box-shadow:0 0 0 3px rgba(0,103,177,.1)}.site-card.unavailable{opacity:.7}.site-card-title{display:flex;gap:8px;align-items:flex-start}.site-card h3{font-size:1rem;line-height:1.23;color:var(--blue);margin:0}.site-address{margin:4px 0 0;color:var(--muted);font-size:.82rem}.site-tags{display:flex;gap:7px;flex-wrap:wrap;margin-top:8px}.site-tag{font-size:.71rem;background:#f1f6fa;border-radius:30px;color:#445f75;padding:3px 8px;font-weight:700}.site-tag.best{background:#fff4bf;color:#5b4a00}.site-card-right{display:flex;align-items:flex-end;flex-direction:column;justify-content:space-between;gap:10px;min-width:132px}.wait-number{font-size:1.32rem;font-weight:900;line-height:1;color:var(--blue)}.wait-label{color:var(--muted);font-size:.7rem}.wait-group{text-align:right}.site-card-actions{display:flex;align-items:center;gap:11px}.site-card-right button{border:1.5px solid var(--blue-2);color:var(--blue-2);background:#fff;padding:6px 12px;border-radius:8px;font-size:.8rem;font-weight:800}.site-card.selected .site-card-right button{color:#fff;background:var(--blue-2)}.site-link{color:var(--blue-2);font-size:.78rem;font-weight:800;text-decoration:none}.site-link:hover{text-decoration:underline}.empty,.loading{padding:24px;text-align:center;color:var(--muted);font-weight:600}
.confirm-summary{border:1px solid var(--line);border-radius:17px;background:#f8fbfd;padding:22px 24px}.summary-top{display:flex;justify-content:space-between;gap:20px}.summary-top p{margin:0 0 4px;color:var(--muted);font-size:.78rem;font-weight:800;text-transform:uppercase;letter-spacing:.06em}.summary-top h3{margin:0;color:var(--blue);font-size:1.25rem}.summary-location{margin:5px 0 0;color:var(--muted);font-size:.85rem}.summary-wait{align-self:center;min-width:150px;text-align:right}.summary-wait strong{display:block;color:var(--blue);font-size:1.6rem;line-height:1.1}.summary-wait span{font-size:.76rem;color:var(--muted)}.summary-line{border-top:1px solid var(--line);margin:18px 0 0;padding:14px 0 0;color:#3f5b72;font-size:.85rem}.arrival-note{display:flex;gap:9px;align-items:flex-start;margin:16px 0;color:#685300;background:#fff8d8;border-radius:10px;padding:11px 14px;font-size:.82rem}.arrival-note svg{flex:none;width:18px;height:18px;fill:none;stroke:#9c7d00;stroke-width:1.9;stroke-linecap:round}
.ticket-panel{gap:18px}.ticket-top{display:flex;justify-content:space-between;align-items:flex-start;gap:20px}.status-badge{border-radius:30px;background:#e7f7ef;color:#086443;padding:6px 11px;font-size:.77rem;font-weight:900}.status-badge.called{background:#fff4c7;color:#725600}.status-badge.done{background:#e8eff4;color:#344a5c}.ticket-layout{display:grid;grid-template-columns:230px 1fr;gap:20px}.ticket-hero{border-radius:18px;background:var(--blue);color:#fff;padding:22px;min-height:200px;display:flex;flex-direction:column;align-items:flex-start;justify-content:center}.ticket-hero p{margin:0;color:#c9e7f8;font-size:.86rem}.ticket-hero strong{display:block;color:var(--yellow);font-size:clamp(2.3rem,5vw,3.6rem);line-height:1.15;letter-spacing:-.03em}.ticket-hero span{margin-top:10px;font-size:.85rem}.ticket-details{border:1px solid var(--line);border-radius:18px;padding:20px 23px}.ticket-details h3{margin:0;color:var(--blue);font-size:1.16rem}.ticket-details>p{margin:3px 0;color:var(--muted);font-size:.83rem}.metric-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:17px 0}.metric-grid>div{border-radius:10px;background:#edf6fb;padding:11px 13px}.metric-grid span{display:block;color:#49657b;font-size:.75rem}.metric-grid strong{display:block;color:var(--blue);font-size:1.4rem}.ticket-details .updated{font-size:.72rem;color:var(--muted)}.ticket-instruction{margin:0;border-left:4px solid var(--yellow);background:#fff9dd;padding:10px 13px;font-size:.84rem;color:#594d17}.ticket-panel .panel-actions{padding-top:16px}
.site-footer{min-height:50px;background:var(--blue);color:#fff}.site-footer>div{width:min(1100px,calc(100% - 40px));margin:auto;min-height:50px;display:flex;justify-content:space-between;align-items:center;gap:1rem;font-size:.76rem;font-weight:700}.site-footer span:last-child{color:#c6e2f2}.confirm-dialog{width:min(420px,calc(100% - 30px));border:0;border-radius:18px;padding:24px;box-shadow:0 18px 60px rgba(5,25,45,.28)}.confirm-dialog::backdrop{background:rgba(0,23,47,.46)}.confirm-dialog h2{margin:0 0 8px;color:var(--blue);font-size:1.35rem}.confirm-dialog p{margin:0 0 20px;color:var(--muted)}.dialog-actions{display:flex;justify-content:flex-end;gap:12px}
.form-grid label{display:block}.form-grid label>span{display:inline}.form-grid input,.form-grid select{display:block;margin-top:5px}
@media(min-width:900px) and (min-height:780px){.page-shell{max-height:calc(100dvh - 50px)}.panel{flex:0 1 auto;min-height:490px}.sites-list{min-height:200px;max-height:calc(100dvh - 390px)}}
@media(min-width:900px) and (max-height:850px){.site-header{height:66px}.intro{padding:10px 8px 7px}.intro h1{font-size:2.28rem}.intro-aside{height:72px}.intro-aside svg{top:7px;width:65px;height:65px}.intro-circle-large{width:75px;height:75px}.intro-circle-small{right:80px;width:24px;height:24px}.progress{margin-bottom:10px}.progress ol{padding:7px 14px}.panel{min-height:0;padding:17px 28px}.panel-heading{margin-bottom:13px}.panel-heading h2{font-size:1.55rem}.heading-icon{width:43px;height:43px}.form-grid{gap:8px 18px}.form-grid input,.form-grid select{min-height:39px;padding:7px 10px}.consent-row{margin-top:10px;padding:8px 11px}.panel-actions{padding-top:10px}.site-footer,.site-footer>div{min-height:44px}}
@media(max-width:720px){.site-header{height:67px}.header-inner,.page-shell,.site-footer>div{width:calc(100% - 28px)}.brand{gap:.7rem}.brand img{width:146px}.brand-divider{height:26px}.brand-name{font-size:.87rem}.header-context{display:none}.intro{padding:23px 3px 16px}.intro h1{font-size:2rem}.intro-copy{font-size:.94rem}.intro-aside{display:none}.progress ol{padding:9px 6px}.progress li{flex-direction:column;gap:2px;font-size:.7rem}.progress li span{width:25px;height:25px}.progress li:not(:last-child):after{right:-12%;top:13px}.panel{padding:21px 18px;border-radius:18px}.panel-heading{margin-bottom:17px}.panel-heading h2{font-size:1.53rem}.heading-icon{width:42px;height:42px}.heading-icon svg{width:23px;height:23px}.form-grid{gap:13px}.site-toolbar{grid-template-columns:1fr 1fr}.search-wrap{grid-column:1/2}.sort-wrap select{min-width:0}.sites-list{max-height:none;overflow:visible}.site-card{padding:13px}.site-card-right{min-width:105px}.wait-number{font-size:1.16rem}.ticket-layout{grid-template-columns:1fr}.ticket-hero{min-height:165px}.site-footer>div{padding:10px 0;align-items:flex-start;flex-direction:column;gap:3px}}
@media(max-width:510px){.brand img{width:127px}.brand-name{font-size:.78rem}.intro h1{font-size:1.75rem}.intro-copy{font-size:.87rem}.progress li b{font-size:.64rem}.form-grid{grid-template-columns:1fr}.form-grid label{font-size:.81rem}.site-toolbar{grid-template-columns:1fr}.search-wrap,.sort-wrap{grid-column:auto}.site-card{grid-template-columns:1fr}.site-card-right{flex-direction:row;align-items:center;min-width:0}.wait-group{text-align:left}.summary-top{flex-direction:column;gap:12px}.summary-wait{text-align:left;align-self:auto}.panel-actions{flex-wrap:wrap}.panel-actions>span{width:100%}.panel-actions .primary{margin-left:auto}.ticket-panel .panel-actions{align-items:stretch;flex-direction:column}.ticket-panel .panel-actions .button{width:100%}.dialog-actions{flex-direction:column}}

/* Vista sincronizada de mapa y sedes */
.site-explorer{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:16px;min-height:0;flex:1}.site-map-pane,.site-list-pane{min-width:0;display:flex;flex-direction:column}.explorer-caption{display:flex;align-items:baseline;justify-content:space-between;gap:9px;margin:0 0 7px;min-height:21px}.explorer-caption strong{font-size:.84rem;color:var(--blue)}.explorer-caption span{font-size:.73rem;color:var(--muted);font-weight:700;white-space:nowrap}.site-map-frame{position:relative;min-height:270px;height:min(43dvh,390px);overflow:hidden;border:1px solid #cbdde8;border-radius:15px;background:#e8f1f6}.sites-map{height:100%;width:100%}.map-fallback{position:absolute;inset:0;z-index:5;display:grid;place-items:center;padding:24px;text-align:center;background:#edf5fa;color:#456078;font-size:.86rem;font-weight:700}.map-footnote{display:flex;align-items:center;gap:7px;margin:7px 2px 0;color:var(--muted);font-size:.72rem}.legend-dot{display:inline-block;flex:none;width:11px;height:11px;border-radius:50%;background:var(--blue-2);box-shadow:0 0 0 3px #d6eaf6}.site-list-pane .sites-list{height:min(43dvh,390px);min-height:270px;max-height:none;padding:1px 5px 1px 0}.site-list-pane .site-card{gap:8px;margin:0 0 7px;padding:10px 11px;border-radius:12px}.site-list-pane .site-card h3{font-size:.88rem}.site-list-pane .site-address{font-size:.73rem;line-height:1.3}.site-list-pane .site-tags{gap:5px;margin-top:5px}.site-list-pane .site-tag{font-size:.67rem;padding:2px 7px}.site-list-pane .site-card-right{min-width:100px;gap:7px}.site-list-pane .wait-number{font-size:1.07rem}.site-list-pane .wait-label{font-size:.63rem}.site-list-pane .site-card-actions{gap:8px}.site-list-pane .site-link{font-size:.69rem}.site-list-pane .site-card-right button{padding:4px 8px;font-size:.72rem}.map-wait-marker{position:relative;min-width:51px;height:35px;border:2px solid #fff;border-radius:18px;background:var(--blue-2);color:#fff;box-shadow:0 3px 11px rgba(6,42,72,.28);font-size:.72rem;font-weight:900;white-space:nowrap;padding:0 7px;transition:transform .15s,background .15s}.map-wait-marker::after{content:"";position:absolute;left:50%;bottom:-7px;width:9px;height:9px;background:inherit;border-right:2px solid #fff;border-bottom:2px solid #fff;transform:translateX(-50%) rotate(45deg)}.map-wait-marker:hover,.map-wait-marker:focus-visible{z-index:2;transform:scale(1.08)}.map-wait-marker.selected{background:var(--yellow);color:var(--blue);border-color:var(--blue);z-index:3}.map-wait-marker.selected::after{border-color:var(--blue)}.map-wait-marker.unavailable{background:#8296a6}.site-map-frame .maplibregl-ctrl-attrib{font-size:10px}.site-map-frame .maplibregl-ctrl button{min-width:28px;min-height:28px}
@media(min-width:900px) and (max-height:850px){.site-map-frame,.site-list-pane .sites-list{height:min(35dvh,310px);min-height:240px}.site-list-pane .site-card{padding:8px 10px}}
@media(max-width:780px){.site-explorer{grid-template-columns:1fr;gap:14px}.site-map-frame{height:290px;min-height:230px}.site-list-pane .sites-list{height:330px;min-height:230px}.site-map-pane{order:0}.site-list-pane{order:1}}
@media(max-width:510px){.site-map-frame{height:255px;min-height:255px}.site-list-pane .sites-list{height:340px;min-height:250px}.site-list-pane .site-card{grid-template-columns:minmax(0,1fr) auto}.site-list-pane .site-card-right{flex-direction:column;align-items:flex-end}.site-list-pane .wait-group{text-align:right}.site-list-pane .site-tags{display:none}.site-list-pane .site-card-actions{gap:6px}.site-list-pane .site-link{font-size:.65rem}.site-list-pane .site-card h3{font-size:.82rem}.site-list-pane .site-address{font-size:.7rem}.explorer-caption strong{font-size:.8rem}}
@media(max-width:510px){body[data-step="2"] .intro{padding:10px 3px 8px}body[data-step="2"] .intro .eyebrow,body[data-step="2"] .intro-copy{display:none}body[data-step="2"] .intro h1{font-size:1.35rem}body[data-step="2"] #step-sites{padding:16px}body[data-step="2"] #step-sites .panel-heading{align-items:center;margin-bottom:12px}body[data-step="2"] #step-sites .panel-heading h2{font-size:1.29rem;margin:0}body[data-step="2"] #step-sites .panel-heading p:not(.step-label){display:none}body[data-step="2"] #step-sites .heading-icon{width:36px;height:36px}body[data-step="2"] .site-toolbar{grid-template-columns:minmax(0,1fr) 117px;gap:8px}body[data-step="2"] .site-toolbar .search-wrap{grid-column:1}body[data-step="2"] .site-toolbar .sort-wrap{grid-column:2}body[data-step="2"] .site-toolbar .sort-wrap select{min-width:0;font-size:.75rem;padding-left:7px;padding-right:5px}}
.map-wait-marker{position:absolute}.map-cluster-marker{position:absolute;min-width:76px;min-height:46px;border:2px solid var(--blue);border-radius:14px;background:var(--yellow);color:var(--blue);box-shadow:0 3px 11px rgba(6,42,72,.22);font-size:.66rem;font-weight:900;white-space:pre-line;line-height:1.15;padding:3px 7px;transition:transform .15s}.map-cluster-marker::after{content:"";position:absolute;left:50%;bottom:-7px;width:9px;height:9px;background:var(--yellow);border-right:2px solid var(--blue);border-bottom:2px solid var(--blue);transform:translateX(-50%) rotate(45deg)}.map-cluster-marker:hover,.map-cluster-marker:focus-visible{z-index:3;transform:scale(1.08)}.map-footnote{flex-wrap:wrap}body[data-step="2"] .intro-copy{display:none}
.site-list-pane .sites-list{flex:none;overflow-y:auto}
.site-toolbar{grid-template-columns:minmax(0,1fr) auto}
.site-card{position:relative;cursor:pointer}
.site-card.unavailable{cursor:default}
.site-card:focus-within{outline:2px solid var(--blue-2);outline-offset:2px}
.site-card-hit{position:absolute;inset:0;z-index:1;width:100%;height:100%;margin:0;padding:0;border:0;background:transparent;opacity:0;cursor:pointer}
.site-card-hit:disabled{cursor:default}
.site-card-actions .site-link{position:relative;z-index:2}
.site-selected-label{color:var(--blue-2);font-size:.72rem;font-weight:800}
.turnstile-wrap{min-height:0;margin:0;display:flex;justify-content:flex-end;align-items:center}
@media(max-width:510px){.turnstile-wrap{justify-content:center}}
.quota-note{margin:3px 0 8px;color:var(--muted);font-size:.76rem}
.wait-number.no-estimate,.summary-wait strong.no-estimate{font-size:.88rem;line-height:1.18;max-width:160px;display:inline-block}
.sites-map img{max-width:none}
.form-grid label > span.phone-input{display:flex;align-items:stretch;gap:0;margin-top:5px;border:1.5px solid #b9cddd;border-radius:10px;background:#fff;color:var(--ink);overflow:hidden;transition:border-color .16s,box-shadow .16s}
.form-grid label > span.phone-input:focus-within{border-color:var(--blue-2);box-shadow:0 0 0 3px rgba(0,103,177,.12)}
.form-grid .phone-input select{flex:none;width:103px;min-height:43px;margin:0;padding:8px 7px;border:0;border-right:1px solid #d4e0e9;border-radius:0;background:#f4f8fb;color:var(--blue);font-size:.85rem;font-weight:800;box-shadow:none}
.form-grid .phone-input input,.form-grid .phone-input input:focus{flex:1;min-width:0;min-height:43px;margin:0;border:0;border-radius:0;box-shadow:none;outline:0}
.form-grid .phone-input:has(input:user-invalid){border-color:var(--red)}
.delivery-note,.recovery-message{margin:0;border-left:4px solid #9ccce7;border-radius:8px;background:#eef7fc;padding:10px 13px;color:#34546f;font-size:.84rem}
.recovery-panel{gap:18px}.recovery-panel .panel-actions{margin-top:auto}
body[data-step="5"] .intro,body[data-step="5"] .progress{display:none}
body[data-step="5"] .page-shell{justify-content:center}
body[data-step="5"] .recovery-panel{flex:0 1 auto;min-height:350px;margin:24px 0}
@media(min-width:900px) and (max-height:850px){.form-grid .phone-input select,.form-grid .phone-input input{min-height:39px}}
@media(max-width:510px){.form-grid .phone-input select{width:98px}}

/* Seguimiento del turno: la proximidad y el cierre tienen lecturas distintas. */
body[data-step="4"] .intro,body[data-step="4"] .progress{display:none}
body[data-step="4"] .page-shell{justify-content:center}
body[data-step="4"] .ticket-panel{flex:0 1 auto;margin:17px 0;gap:11px}
.ticket-panel .ticket-layout{grid-template-columns:220px minmax(0,1fr);gap:15px}
.ticket-panel .ticket-hero{position:relative;min-height:180px;padding:19px;overflow:hidden}
.ticket-panel .ticket-hero::after{content:"";position:absolute;width:125px;height:125px;right:-44px;top:-43px;border:22px solid rgba(255,255,255,.09);border-radius:50%;pointer-events:none}
.ticket-panel .ticket-details{padding:15px 19px}
.ticket-panel .ticket-details>p{margin:2px 0}
.ticket-journey-wrap{margin-top:12px}
.ticket-progress-label{margin:0 0 5px!important;color:var(--blue);font-size:.78rem!important;font-weight:900;letter-spacing:.01em}
.ticket-journey{position:relative;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin:0 0 4px;isolation:isolate}
.ticket-journey::before,.ticket-journey::after{content:"";position:absolute;top:14px;left:16.66%;height:3px;border-radius:3px;z-index:0}
.ticket-journey::before{right:16.66%;background:#dce8ef}
.ticket-journey::after{width:0;background:var(--blue-2);transition:width .4s ease}
.ticket-stage{position:relative;z-index:1;display:flex;align-items:center;flex-direction:column;gap:4px;color:#718596;font-size:.72rem;font-weight:800;text-align:center;white-space:nowrap}
.ticket-stage-dot{display:grid;place-items:center;width:29px;height:29px;border:2px solid #d5e2eb;border-radius:50%;background:#fff;color:#70869a;font-size:.76rem;font-weight:900;line-height:1}
.ticket-panel[data-phase="waiting"] .ticket-stage:first-child .ticket-stage-dot,
.ticket-panel[data-phase="approaching"] .ticket-stage:first-child .ticket-stage-dot,
.ticket-panel[data-phase="near"] .ticket-stage:nth-child(-n+2) .ticket-stage-dot,
.ticket-panel[data-phase="called"] .ticket-stage .ticket-stage-dot{border-color:var(--blue-2);background:var(--blue-2);color:#fff}
.ticket-panel[data-phase="waiting"] .ticket-stage:first-child,
.ticket-panel[data-phase="approaching"] .ticket-stage:first-child,
.ticket-panel[data-phase="near"] .ticket-stage:nth-child(-n+2),
.ticket-panel[data-phase="called"] .ticket-stage{color:var(--blue)}
.ticket-panel[data-phase="approaching"] .ticket-stage:nth-child(2) .ticket-stage-dot{border-color:var(--blue-2);color:var(--blue-2)}
.ticket-panel[data-phase="approaching"] .ticket-journey::after{width:18%}
.ticket-panel[data-phase="near"] .ticket-journey::after{width:33.33%}
.ticket-panel[data-phase="called"] .ticket-journey::after{width:66.66%;background:#cda900}
.ticket-panel[data-stale="true"] .ticket-details .updated{color:#925011;font-weight:700}
.ticket-panel[data-phase="near"] .ticket-stage:nth-child(2) .ticket-stage-dot,
.ticket-panel[data-phase="called"] .ticket-stage:last-child .ticket-stage-dot{background:var(--yellow);border-color:var(--yellow);color:var(--blue)}
.ticket-panel .metric-grid{margin:10px 0 6px;gap:9px}
.ticket-panel .metric-grid>div{padding:8px 10px}
.ticket-panel .metric-grid span{font-size:.71rem}
.ticket-panel .metric-grid strong{font-size:1.22rem}
.ticket-panel .ticket-details .updated{margin-top:4px;font-size:.68rem}
.ticket-moment{display:flex;align-items:center;gap:12px;min-height:65px;padding:10px 13px;border:1px solid #cfe1ec;border-radius:13px;background:#f2f8fc}
.ticket-moment-icon{display:grid;place-items:center;flex:none;width:38px;height:38px;border-radius:11px;background:#dceefa;color:var(--blue)}
.ticket-moment-icon svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.ticket-moment h3{margin:0 0 2px;color:var(--blue);font-size:1rem;line-height:1.2}
.ticket-moment .ticket-instruction{margin:0;padding:0;border:0;background:transparent;color:#405d75;font-size:.79rem;line-height:1.35}
.ticket-panel .status-badge{white-space:nowrap}
.ticket-panel .panel-actions{padding-top:11px}
.ticket-panel[data-phase="approaching"] .ticket-moment,
.ticket-panel[data-phase="near"] .ticket-moment{border-color:#efd875;background:#fff9dc}
.ticket-panel[data-phase="approaching"] .ticket-moment-icon,
.ticket-panel[data-phase="near"] .ticket-moment-icon{background:#ffed96}
.ticket-panel[data-phase="near"] .ticket-hero{box-shadow:inset 0 0 0 3px var(--yellow)}
.ticket-panel[data-phase="called"]{border-color:#e7c244;box-shadow:0 15px 40px rgba(135,104,0,.14)}
.ticket-panel[data-phase="called"] .ticket-hero{box-shadow:inset 0 0 0 4px var(--yellow)}
.ticket-panel[data-phase="called"] .status-badge{background:var(--yellow);color:var(--blue)}
.ticket-panel[data-phase="called"] .ticket-moment{border-color:#e3bd35;background:#fff3b7}
.ticket-panel[data-phase="called"] .ticket-moment-icon{background:var(--yellow)}
.ticket-panel[data-phase="called"] .ticket-moment-icon svg{display:none}
.ticket-panel[data-phase="called"] .ticket-moment-icon::after{content:"!";font-size:1.48rem;font-weight:900}
.ticket-panel[data-phase="called"] .ticket-moment h3{font-size:1.14rem}
.ticket-panel[data-phase="finished"] .ticket-hero{background:#0b6657}
.ticket-panel:is([data-phase="finished"],[data-phase="missed"],[data-phase="canceled"]) .ticket-hero{min-height:156px}
.ticket-panel:is([data-phase="finished"],[data-phase="missed"],[data-phase="canceled"]) .ticket-details{display:flex;flex-direction:column;justify-content:center}
.ticket-panel[data-phase="finished"] .status-badge{background:#e3f5eb;color:#0b6657}
.ticket-panel[data-phase="finished"] .ticket-moment{border-color:#b8dfcd;background:#edf9f3}
.ticket-panel[data-phase="finished"] .ticket-moment-icon{background:#cfefdc;color:#0b6657}
.ticket-panel[data-phase="finished"] .ticket-moment-icon svg{display:none}
.ticket-panel[data-phase="finished"] .ticket-moment-icon::after{content:"✓";font-size:1.35rem;font-weight:900}
.ticket-panel[data-phase="missed"] .ticket-hero,
.ticket-panel[data-phase="canceled"] .ticket-hero{background:#465d73}
.ticket-panel[data-phase="missed"] .status-badge,
.ticket-panel[data-phase="canceled"] .status-badge{background:#e7edf1;color:#40576b}
.ticket-panel[data-phase="missed"] .ticket-moment,
.ticket-panel[data-phase="canceled"] .ticket-moment{border-color:#d4dfe6;background:#f2f5f7}
.ticket-panel[data-phase="missed"] .ticket-moment-icon,
.ticket-panel[data-phase="canceled"] .ticket-moment-icon{background:#e1e9ee;color:#40576b}
.ticket-panel[data-phase="missed"] .ticket-moment-icon svg,
.ticket-panel[data-phase="canceled"] .ticket-moment-icon svg{display:none}
.ticket-panel[data-phase="missed"] .ticket-moment-icon::after,
.ticket-panel[data-phase="canceled"] .ticket-moment-icon::after{content:"—";font-size:1.25rem;font-weight:900}
.ticket-panel:is([data-phase="finished"],[data-phase="missed"],[data-phase="canceled"]) .ticket-journey-wrap{display:none}
.ticket-panel[data-phase="finished"] #ticket-journey,
.ticket-panel[data-phase="missed"] #ticket-journey,
.ticket-panel[data-phase="canceled"] #ticket-journey,
.ticket-panel[data-phase="finished"] #ticket-metrics,
.ticket-panel[data-phase="missed"] #ticket-metrics,
.ticket-panel[data-phase="canceled"] #ticket-metrics,
.ticket-panel[data-phase="finished"] #ticket-updated,
.ticket-panel[data-phase="missed"] #ticket-updated,
.ticket-panel[data-phase="canceled"] #ticket-updated,
.ticket-panel[data-phase="finished"] #ticket-directions,
.ticket-panel[data-phase="missed"] #ticket-directions,
.ticket-panel[data-phase="canceled"] #ticket-directions,
.ticket-panel[data-phase="finished"] #cancel-ticket,
.ticket-panel[data-phase="missed"] #cancel-ticket,
.ticket-panel[data-phase="canceled"] #cancel-ticket{display:none!important}
.ticket-panel:is([data-phase="finished"],[data-phase="missed"],[data-phase="canceled"]) .panel-actions{justify-content:flex-end}
.ticket-panel #finish-ticket{min-width:150px}
@media(max-width:720px){
  body[data-step="4"] .page-shell{justify-content:flex-start}
  body[data-step="4"] .ticket-panel{margin:12px 0}
  .ticket-panel .ticket-layout{grid-template-columns:1fr;gap:11px}
  .ticket-panel .ticket-hero{display:grid;grid-template-columns:minmax(0,1fr) auto;align-content:center;column-gap:12px;min-height:110px}
  .ticket-panel .ticket-hero p{grid-column:1;grid-row:1}
  .ticket-panel .ticket-hero strong{grid-column:2;grid-row:1/3;align-self:center;font-size:clamp(2.4rem,10vw,3.4rem)}
  .ticket-panel .ticket-hero span{grid-column:1;grid-row:2;margin-top:4px}
}
@media(max-width:510px){
  .ticket-panel .ticket-details{padding:14px}
  .ticket-panel .ticket-top{align-items:center;gap:8px}
  .ticket-panel .ticket-top h2{font-size:1.42rem}
  .ticket-panel .status-badge{font-size:.67rem;padding:5px 8px}
  .ticket-panel .metric-grid{gap:6px}
  .ticket-panel .metric-grid>div{padding:8px 7px}
  .ticket-panel .metric-grid span{font-size:.64rem}
  .ticket-panel .metric-grid strong{font-size:1.09rem}
  .ticket-panel .ticket-moment h3{font-size:.95rem}
  .ticket-panel[data-phase="called"] .ticket-moment h3{font-size:1.03rem}
  .ticket-panel .panel-actions{gap:7px}
  .ticket-panel #finish-ticket{width:100%}
}
@media(prefers-reduced-motion:reduce){.ticket-journey::after{transition:none}}

.footer-copy{flex:1;min-width:0;display:flex;justify-content:space-between;align-items:center;gap:14px}
.supervision-mark{flex:none;display:inline-flex;align-items:center;justify-content:center;min-height:34px;margin-left:18px}
.supervision-mark img{display:block;width:152px;height:23px;object-fit:contain}
@media(max-width:720px){
  .site-footer>div{min-height:70px;flex-direction:row;align-items:center;gap:10px}
  .footer-copy{flex-direction:column;align-items:flex-start;gap:3px}
  .supervision-mark{margin-left:auto}
  .supervision-mark img{width:152px;height:23px}
}
@media(max-width:360px){.site-footer>div{flex-direction:column;align-items:flex-start}.supervision-mark{margin:3px 0 0}}

.arrival-ack{display:flex;align-items:flex-start;gap:12px;margin:14px 0 8px;padding:12px 14px;border:1px solid #e9d884;border-radius:12px;background:#fff9dc;color:#4d4215;font-size:.84rem;font-weight:600;line-height:1.4;cursor:pointer}
.arrival-ack input{flex:none;width:20px;height:20px;margin:1px 0 0;accent-color:var(--blue-2);cursor:pointer}
.arrival-ack:has(input:focus-visible){outline:3px solid var(--yellow);outline-offset:2px}
.arrival-ack:has(input:user-invalid){border-color:#bd4a37}
@media(max-width:510px){.arrival-ack{padding:11px 12px;font-size:.82rem}}

/* Orientación para medicamentos que requieren una sede especializada. */
.specialized-guide{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:-5px 0 11px;padding:10px 13px;border:1px solid #c7dcea;border-left:4px solid #173e70;border-radius:12px;background:#f1f7fb}
.specialized-guide-copy{display:flex;align-items:flex-start;gap:10px;min-width:0}
.specialized-guide-icon{display:grid;place-items:center;flex:none;width:28px;height:28px;border-radius:8px;background:#173e70;color:#fff;font-size:1rem;line-height:1}
.specialized-guide strong{display:block;color:#173e70;font-size:.88rem;line-height:1.28}
.specialized-guide p{max-width:720px;margin:4px 0 0;color:#3d5971;font-size:.8rem;line-height:1.42}
.site-type-filter{display:inline-flex;flex:none;align-items:center;gap:3px;padding:3px;border:1px solid #c7dcea;border-radius:10px;background:#fff}
.site-type-filter button{min-height:34px;border:0;border-radius:7px;padding:5px 10px;background:transparent;color:#3d5971;font-size:.75rem;font-weight:800;cursor:pointer}
.site-type-filter button[aria-pressed="true"]{background:#173e70;color:#fff}
.site-type-filter button:focus-visible{outline:3px solid var(--yellow);outline-offset:2px}
body[data-step="2"] .site-map-frame,body[data-step="2"] .site-list-pane .sites-list{height:min(36dvh,320px);min-height:220px}
.map-footnote{gap:9px;font-size:.68rem}
.map-legend-item{display:inline-flex;align-items:center;gap:5px;white-space:nowrap;font-weight:800;color:#405e75}
.legend-diamond{display:inline-block;flex:none;width:12px;height:12px;margin:0 3px;background:#173e70;transform:rotate(45deg);border-radius:2px}
.site-card.specialized{border-left:4px solid #173e70}
.site-tag.site-type{font-weight:900}
.site-tag.site-type.specialized,.summary-site-type.specialized{background:#e7eef8;color:#173e70}
.site-tag.site-type.regular,.summary-site-type.regular{background:#edf3f6;color:#526b7f}
.summary-site-type{display:inline-block;margin-top:7px;padding:4px 9px;border-radius:20px;font-size:.73rem;font-weight:900}
.summary-location{margin-top:7px}
.specialized-ack-block{margin:12px 0 4px;padding:12px 14px;border:1px solid #c7dcea;border-radius:12px;background:#f1f7fb;color:#2e526f}
.specialized-ack-block[hidden]{display:none}
.specialized-ack-block>strong{display:block;color:#173e70;font-size:.88rem}
.specialized-ack-block>p{margin:4px 0 10px;font-size:.81rem;line-height:1.42}
.specialized-ack{margin:0;padding:0;border:0;border-radius:0;background:transparent;color:#2e526f}
.specialized-back-link{display:inline-block;margin:9px 0 0 32px;padding:0;border:0;background:transparent;color:var(--blue-2);font:inherit;font-size:.82rem;font-weight:800;text-decoration:underline;text-underline-offset:2px;cursor:pointer}
.specialized-back-link:hover{color:#173e70}
.specialized-back-link:focus-visible{outline:3px solid var(--yellow);outline-offset:3px}
.specialized-ack-block+.arrival-ack{margin-top:7px}
@media(max-width:900px){.specialized-guide{align-items:flex-start;flex-direction:column;gap:9px}.site-type-filter{align-self:flex-start}}
@media(max-width:780px){body[data-step="2"] .site-map-frame{height:290px;min-height:230px}body[data-step="2"] .site-list-pane .sites-list{height:330px;min-height:230px}}
@media(max-width:510px){.specialized-guide{margin:0 0 11px;padding:10px}.specialized-guide strong{font-size:.83rem}.specialized-guide p{font-size:.77rem}.site-type-filter{width:100%}.site-type-filter button{flex:1;padding:6px 5px;font-size:.7rem}.site-list-pane .site-card .site-tags{display:flex}.site-list-pane .site-card .site-tag:not(.site-type):not(.zone){display:none}body[data-step="2"] .site-map-frame{height:255px;min-height:255px}body[data-step="2"] .site-list-pane .sites-list{height:340px;min-height:250px}.map-footnote{flex-wrap:wrap;row-gap:4px}.specialized-ack-block{padding:11px 12px}.specialized-ack-block>p,.specialized-ack{font-size:.79rem}.specialized-back-link{font-size:.79rem}}

/* Búsqueda por zona y espacio seguro entre el mapa y las acciones. */
.zone-toolbar{display:flex;align-items:center;gap:10px;min-width:0;margin:0 0 9px}
.zone-toolbar>span{flex:none;color:#4b657a;font-size:.72rem;font-weight:900;text-transform:uppercase;letter-spacing:.04em}
.zone-buttons{display:flex;gap:5px;min-width:0;max-width:100%;overflow-x:auto;padding:2px;scrollbar-color:#bfd4e4 transparent}
.zone-buttons button{flex:none;min-height:30px;padding:5px 11px;border:1px solid #c7dcea;border-radius:999px;background:#fff;color:#375a76;font-size:.73rem;font-weight:800;white-space:nowrap}
.zone-buttons button[aria-pressed="true"]{border-color:#173e70;background:#e7eef8;color:#173e70}
.zone-buttons button:hover{border-color:#4b96c6}
.zone-buttons button:focus-visible{outline:3px solid var(--yellow);outline-offset:2px}
.site-tag.zone{background:#eef5fa;color:#365c79}
.empty p{margin:0 0 10px}
.empty-reset{border:0;background:transparent;color:var(--blue-2);font-size:.82rem;font-weight:800;text-decoration:underline;text-underline-offset:2px}
body[data-step="2"] #step-sites,body[data-step="2"] .site-explorer{flex:1 0 auto}
body[data-step="2"] .site-map-frame{isolation:isolate}
body[data-step="2"] #step-sites .panel-actions{position:relative;z-index:2;flex:none;margin-top:12px;background:#fff}
@media(max-width:510px){.zone-toolbar{align-items:flex-start;flex-direction:column;gap:3px}.zone-buttons{width:100%}.zone-buttons button{font-size:.72rem;padding:5px 10px}.site-list-pane .site-tag.zone{display:inline-flex}}